Our 30-day promise

If you're not happy with your order, you can return unopened, unused items within 30 days of delivery for a refund to your original payment method.

Opened or used products: For hygiene reasons, we can't accept returns on beauty products once they've been opened or used.

Damaged, defective, or wrong item? Email us within [7] days of delivery with your order number and a photo, and we'll send a free replacement or refund you. You don't need to return the item.

How to start a return: Email [stephanieclaire446@gmail]. We reply within [1–2 business days] with return instructions. Return shipping is [paid by the customer / free for faulty items].

Refund timing: Refunds are issued within [5–7] business days of us receiving the return, though your bank may take longer to show it.